Privacy Policy

This website (“Website”) is owned and operated by merakimerchandise.com, Inc. (“Meraki Merchandise”). Meraki Merchandise recognizes the importance of maintaining the privacy of our corporate customers (“Customers”), gift recipients (“Recipients”), and our sellers of those gifts (“Sellers”), collectively “Users”. Meraki Merchandise posts this privacy policy (“Policy”) to describe our practices regarding the collection and use of Information from Users through both our e-commerce Marketplace and Gifting Platform software (“Services”).

We may amend our Policy from time to time. If material changes are made to this Policy affecting our Gifting Platform corporate accounts, we will make every attempt to notify you directly by email or within your Account prior to the change becoming effective.

Your use of our Services constitutes your consent to this Policy and any future amendments. If you do not consent to this Privacy Policy, you must deactivate your account and stop using Meraki Merchandise Services.

This Policy was last updated on September 21, 2022.

1. WHAT INFORMATION WE COLLECT

Creating an account at Meraki Merchandise is voluntary. If you create an account with Meraki Merchandise, you will be asked to share certain personally identifiable information (PII) such as your name, address, phone number, email address, username, password, and the company of employment (“Information”). We also collect the physical and/or email addresses of the Recipients that you register. If you decide to provide Information, you are telling us that this information is both true and accurate and that you are authorized to provide it to Meraki Merchandise and our third-party Marketplace sellers involved in fulfilling your orders.

Meraki Merchandise collects Information about you in other ways, including when you send an E-Gift, place an order, or when visiting the Website.

We may also collect information automatically using cookie technology or web beacons to capture your location or IP address when you visit our website or social media pages. From time to time, Meraki Merchandise may also contact you via email, postal mail, or phone to conduct questionnaires and surveys. Survey Information is treated like Information. If you contact us by phone for customer assistance, such calls may be recorded for quality assurance and training purposes.

2. HOW WE USE THE INFORMATION WE COLLECT

We use the information you supply for the purpose of providing the Services you have requested and as described in this Policy.

Our Third Party Sellers. In the instances where third-party sellers are producing, customizing, fulfilling, or otherwise servicing your orders, Meraki Merchandise will only share the artwork you upload for customization, gift message copy you provide for printed or handwritten gift cards, and recipient addresses. We do not share email addresses, payment information, account details, or passwords.

Our Third-Party Technology Sellers. We use various third-party technology providers, as outlined in our Cookie Policy who may collect information, such as which search engine referred you to Meraki Merchandise and how you navigated around our website, to help us better serve you and provide you with more personalized Information and product offerings. We may share your Information, as well as a record of any transactions you conduct on our Website or offline with a third-party advertising partner and its service providers in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites.

Our Third-Party Payment Processors. We use a third party to process your billing Information and credit card information to process your order or as otherwise described in this Policy.

Required Disclosures. In certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to enforce this Policy, the terms of use that govern Meraki Merchandise, to otherwise manage our business, or to bring legal action against persons or entities who may be causing injury to you, Meraki Merchandise or others. We may also disclose your Information when we believe the law requires it. In the event of a merger, consolidation or sale, or transfer of our Meraki Merchandise or its assets, it is possible that User Information collected will be transferred to the purchaser or the new company.

Legitimate Interests

Providing and Improving Services. To improve and customize our Services for you and other users, we use your Information to understand how our Services are being used to identify areas of improvement and to evolve our Marketplace and Gifting Platform experiences.

Keeping Services Secure. We may collect, analyze or share your information to ensure the security of our Services, and our users, prevent harm to individuals or property, prevent damage to our Services, systems, staff, business partners, and third parties, and enhance the protection of our customers and gift recipients against spam, abuse, harassment, crime, IP infringement or fraud. We also use your information to provide and improve services for identification and authentication, billing and payments, customer service, and aggregate reporting.

Facilitating Services and Transactions. Our Platform and Marketplace support the delivery of production, customization, warehousing, and fulfillment services between Meraki Merchandise, its customers, and sellers. To provide such Services, we facilitate the sharing of information relevant to the provision of Services including Personally Identifiable Information such as name, email, billing, and shipping addresses. This can also involve sharing information with third-party payment processors, shipping carriers, and fulfillment partners. Such partners will process your information in compliance with their respective Privacy and Security Policies. In some instances, these partners, not Meraki Merchandise, will be responsible for the protection of your personal information. By using Meraki Merchandise Services, you are directing us and consenting to the provision of your information to relevant third parties and partners as required to fulfill the requested Services. These third parties have a limited license to use any personal information provided by Meraki Merchandise for Meraki Merchandise-related communications or transactions. CorporateGift does not grant a license to use your personal information for unauthorized transactions, unsolicited communication, advertising, or any other use without your consent.

We respect your privacy. Meraki Merchandise will not disclose your name, email address, or other personal information to third parties without your consent, except as specified in this policy.

3. ACCESS TO & CHOICES ABOUT YOUR INFORMATION

You may choose to: (1) stop receiving promotional materials by mail, phone, or email; (2) access, review, confirm, update or correct your personal information; or (3) disable your account. To carry out any of these choices, simply contact Meraki Merchandise, as set forth herein. You may unsubscribe from marketing emails from us by visiting the Communication Preferences page.

4. SECURITY

The security of your personal information is important to us. Our Marketplace and Gifting Platform is ISO 27001 compliant. ISO 27001 certification was conducted by an accredited certification body and ensures we adhere to international standards for information security management and data protection. Meraki Merchandise has established technical, administrative, and physical security measures to protect against unauthorized access or use of your Information and to support the secure data transmission of payment information (such as credit card numbers and bank transfers) using encryption and PCI compliance within our checkout Service. As no method of electronic transmission or storage is 100% secure, we cannot guarantee the absolute security of any Information you send to us and you do so at your own risk.

Users are responsible for maintaining the confidentiality of their password and account, as well as setting strong passwords, updating passwords regularly, and signing out of services when not in use in any shared or insecure environment. Users are responsible for activities that occur under their account and should immediately notify Meraki Merchandise of any unauthorized use of their account.

Meraki Merchandise is not responsible for the policies and practices of third-party websites or our Marketplace sellers. If you have questions regarding the privacy policies of any seller in our Marketplace, please contact us.

Meraki Merchandise Gifting Platform

Our Gifting Platform uses enterprise-class security and HTTPS encryption. We adhere to third-party testing, compliance audits, and security best practices to ensure your data is always protected against security threats and breaches. We continuously monitor and test our application and environment for vulnerabilities, and periodically engage in third-party testing and validation. Security testing is conducted prior to any software release and on a continuous basis throughout our application and development and hosting environment. Our application is PCI-DSS compliant.

Retention of Data

Meraki Merchandise will retain your information only as long as it is required to deliver Services outlined within this Policy and your User Agreement, for as long as your account is active, or as needed to provide the services you request. You may close your account at any time should you no longer agree to our use of your information for these purposes. In addition, our Sellers may also be required to retain and use your information in order to comply with their own policies and obligations.

5. CONTACTING Meraki Merchandise

If you have any questions about our Policy or want to opt-out or make changes to your Information, you can email us at hello@merakimerchandise.com, telephone us at

+91 7291800078 or contact us by mail at: hello@merakimerchandise.com