About Meraki Merchandise — Corporate Gifting Company Gurgaon | Est. 2019
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Our Story — Shivam Arora, Founder

From Zero
to Crores.
Bootstrapped.

Software developer. Uber driver. Corporate gifting professional. Founder. This is the story of Meraki Merchandise — built from nothing, trusted by McKinsey, and serving 250+ brands across India.

Est. 2019· Gurugram, India· Bootstrap Brand· B2B Corporate Gifting

6+
Years
250+
Brands
10K+
Kits delivered
₹0
Funding raised
The founder's story

Seven years. Four careers. One company.

01
Kurukshetra → Delhi — The early years

From Kurukshetra to Code —
A Boy Who Never Stopped Building.

I grew up in Kurukshetra, Haryana — a city that holds ancient stories of war, wisdom, and resilience. My family was in wholesale confectionery. My father built his livelihood through relationships, bulk orders, and the quiet satisfaction of watching something he created reach thousands of hands. I watched all of it. I absorbed more than I ever realised at the time.

After 12th, I enrolled in a B.Tech in Computer Science. I was good with systems — understanding how things connect, how processes compound, how small decisions made early echo loudly later. But in my final year, personal circumstances forced a decision I never planned for. I had to drop out. No degree. No clear path. No safety net.

What I did have — and this turned out to be everything — was the ability to adapt without losing ambition.

02
Delhi IT sector — where discipline was forged

The Software Years —
Where Discipline Was Born.

Most people skip this part of my story. Before Meraki, before corporate gifting, before everything — I was a software tester and web developer at an IT company in Delhi.

I had dropped out of college but I had not dropped out of ambition. I taught myself. I applied. I got in. For the next few years I worked in the structured world of software — testing builds, writing frontend code, sitting in standups, learning what it means to be accountable to a process and a deadline and a client's expectations.

It sounds like the opposite of entrepreneurship. It was actually the foundation of it.

The discipline I built in those rooms — meeting deadlines, thinking in systems, understanding what clients actually need versus what they say they want — became the invisible backbone of everything I built later. But something kept gnawing at me. A feeling that I wasn't building anything of my own. That the code I was writing wasn't mine. That there was a different kind of work waiting — messier, riskier, and far more alive.

So I left. Not with a plan. With a direction.

03
Delhi roads — the unexpected classroom

The Uber Chapter —
The Best MBA I Never Got.

I didn't leave the IT company to start a business. I left because I wanted to earn more and move faster. The finances for studying abroad weren't there yet. So I did what most ambitious people don't have the humility to do — I took a step sideways instead of backwards.

I took a loan, bought a car, and became an Uber driver in Delhi.

Let me be honest about what that felt like. I had professional IT experience. I was now driving strangers around a city at 5am. There was no story arc I could point to. There was just the choice: keep moving, or stop.

I kept moving.

For nearly two years, I drove. And here is what I discovered: the front seat of a car is one of the most honest places in the world. People talk. Really talk. Founders venting about investors. HR managers worried about retention. Sales directors explaining entire industries in fifteen minutes because there is nothing else to do in traffic. I was getting an education I could not have paid for. Every conversation was a module. Every passenger was a professor.

"I was a dropout who became a software developer who became an Uber driver. Everyone around me had a cleaner story. I had a real one."
— Shivam Arora, Founder
04
The conversation that started everything

Stuck in Delhi Traffic —
A Conversation That Built a Company.

He was a businessman in corporate gifting. I had never heard of the industry before. As he explained it — the custom merchandise, the branded hampers, the welcome kits, the festive gifting, the enterprise clients — something in me didn't just find it interesting. Something in me recognised it.

This was a world where creativity met commerce. Where you made something physical that carried a company's identity. Where the quality of what you produced was felt in someone's hands, on their desk, at their doorstep on the morning of Diwali.

I asked him directly: "Can I join your team in sales?"

He said yes.

That conversation — stuck in Delhi traffic, front seat of my car, no business plan in sight — became the first chapter of Meraki Merchandise.

05
Five years mastering the craft

Learning the Trade Nobody Teaches.

I joined as a Sales Associate — the youngest in the room and the most eager. No formal training. No gifting background. What I had was software discipline, a hunger to learn, and a genuine love for making things. Customised products specifically. There is something deeply satisfying about taking a blank canvas and turning it into something that carries a company's identity.

My first client was Penguin Random House India. We made custom passport holders, mugs, and coasters — completely from scratch. I remember every product from that order. I still feel the same excitement today when a new brief lands.

From Penguin, the portfolio grew. DLF Mall. Corning Glass. Select City Mall. A growing roster of MNCs across Delhi. I climbed from Sales Associate to Sales Head — building relationships, understanding what corporate buyers actually need (not what they think they need), and developing a standard of quality that I refused to compromise on.

Then the company began winding down its Delhi operations. Another crossroads. This time, I didn't wait for someone else to write the next chapter.

"My first client was Penguin Random House. I remember every single product from that order. That excitement never went away — it is still there with every brief we receive today."
— Shivam Arora, Founder
06
2019 — The founding

Zero to Crores —
Building Meraki from Nothing.

I started Meraki Merchandise in 2019 with no office, no funding, no staff, and no safety net. Just a phone, a laptop, a network of trusted suppliers built over five years, and a very clear picture of what corporate clients actually want.

My first client as a founder was McKinsey & Company.

Let that land for a moment. No office. No team. No funding. No investor deck. First client as a solo founder: McKinsey & Company — one of the most demanding, detail-oriented organisations on earth.

I am not sharing this to impress anyone. I am sharing it because it tells you something important about what this business was built on. Not capital. Not connections. Not luck. It was built on trust — the kind of trust that takes five years of showing up, delivering on time, and never cutting corners to earn.

From McKinsey, Meraki grew. Quietly, steadily, order by order. No investor rounds. No venture funding. No accelerators. Pure bootstrap — from zero to crores in revenue, built on the oldest principle in business: do great work, be accountable, and people will keep coming back.

2015
First corporate gifting role — Sales Associate
First client: Penguin Random House India. First product: custom passport holders and mugs. The spark that never went out.
2017
Promoted to Sales Head
Built a client portfolio including DLF Mall, Corning Glass, and Select City Mall. Mastered the full gifting process from brief to delivery.
2019
Founded Meraki Merchandise — Gurugram
No office. No team. No funding. First client as a founder: McKinsey & Company. Built entirely on trust and reputation.
2021
Crossed 100 brands served
Expanded into employee welcome kits, festive hampers, and tech merchandise. Pan-India delivery network established.
2024
250+ brands, 10,000+ kits, crores in revenue
Serving enterprise clients including Cvent, ChargePoint, Silverpush, Hindalco, and more. International exports active. Zero external funding raised.
Shivam Arora
Founder, Meraki Merchandise · Gurugram, 2019
μεράκι
The name

What 'Meraki'
Means to Us

Meraki (μεράκι) is a Greek word that means doing something with soul, creativity, and love — putting a piece of yourself into what you create. It is the difference between something that is manufactured and something that is truly crafted.

When we design a welcome kit for your new hire, curate a Diwali hamper for your clients, or brand a merchandise item for your team — we do it with meraki. Every detail matters. Every piece carries intent. Every delivery carries purpose.

The name was not chosen for marketing reasons. It was chosen because it describes exactly how this company was built — and how every order we take is still approached today.

Greek origin · /mɛˈraki/
Meraki
μεράκι · noun
The practice of leaving a piece of yourself in your work. Doing something with soul, creativity, and love. Caring deeply about the quality of what you make — not because someone is watching, but because it matters to you personally.

Used to describe the act of creating something with such complete absorption and love that the creator's essence becomes part of the finished piece.
Where we stand today

Six Years Later. Still Bootstrapped. Still Growing.

Meraki Merchandise operates from Gurugram, Haryana. We serve 250+ brands — from five-person startups ordering their first welcome kits to enterprise companies placing Diwali orders for 5,000 employees. Over 10,000 gift kits delivered pan-India. International exports active. Zero external funding raised. Every rupee of revenue earned through the quality of our work.

🎁
Employee Welcome Kits

Custom-branded onboarding kits that make every new hire feel valued from Day 1. From ₹1,500 per kit, minimum 50 pieces.

View welcome kits →
🪔
Diwali Corporate Gifts

Premium festive hampers for employees and clients — curated, branded, delivered on time. Book early, every slot fills up.

View Diwali gifts →
👕
Branded Merchandise

T-shirts, bags, bottles, tech accessories — every item branded with your logo. For events, teams, and client gifting.

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🏆
Awards & Recognition

Custom trophies, medals, and plaques for employee recognition events, sports days, and annual ceremonies.

View awards →
💻
Tech Merchandise

USB drives, wireless chargers, power banks, earbuds — high-perceived-value gifts that get used every single day.

View tech gifts →
📎
Office & Stationery

Notebooks, pens, desk sets — practical branded items that keep your company visible at every workspace, every day.

View stationery →
Why choose us

Why 250+ Companies Choose Meraki

🏭
We Own the Process

We manage production, branding, packaging, and logistics ourselves. No middlemen, no surprises. Full accountability from brief to doorstep.

📍
You Can Walk In

We are based in Gurugram, Haryana. Our clients can visit us, inspect samples, and meet the team. Real people, real accountability.

📈
We Scale With You

Whether you need 50 kits for a new hire batch or 5,000 Diwali hampers — we scale without compromising on quality or timelines.

We Deliver on Time

Our pan-India logistics network ensures timely delivery — single location or 50 different addresses, every time.

👤
One Point of Contact

A dedicated account manager handles everything — design approvals, production updates, delivery tracking, and after-order support.

📋
GST Invoice on Every Order

Every order comes with a proper GST-compliant invoice. Your Finance team can claim full input tax credit without any hassle.

Our values

What We Stand For

🎨
Creativity

There is no default template. Every brief is approached with fresh eyes. Every kit is designed for your brand specifically.

🤝
Trust

We say what we mean and deliver what we promise. Our clients return because we have never once let them down.

Quality

Every item is inspected before dispatch. We would rather delay an order than ship something that does not meet our standards.

❤️
Soul

Meraki means putting yourself into what you create. That is not a tagline for us. It is how we approach every single order.

Brands who trust us

From McKinsey to Startups

We serve companies of every size with the same attention to detail — whether it is a 50-piece welcome kit order or a 5,000-piece Diwali campaign.

McKinsey & Company Cvent ChargePoint Silverpush Planify MMDU Hindalco Midland Penguin Random House DLF Mall Corning Glass Select City Mall

Let's Build Something
Worth Remembering.

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💬