Shipping Policy

Last updated: October 2025

At Meraki Merchandise, we are committed to delivering your orders swiftly, securely, and with utmost care. We partner with leading logistics providers to ensure a smooth and reliable delivery experience across India.

Please read our shipping policy carefully to understand how your orders are processed and delivered.

Order Processing Timeline

All orders are processed within 2–3 working days from the date of purchase.
Once processed, your order will be dispatched for shipping through our trusted courier partners.

During periods of high order volume, festive seasons, or unforeseen delays, processing may take an additional 3–4 working days.
If your order is affected by any delay, our team will promptly notify you via email or phone.

Shipping Timelines

(Calculated after the order has been dispatched)

Express Shipping (Metro & Tier-1 Cities): 3–5 working days
Standard Shipping (PAN India): 5–8 working days (depending on the destination)

We currently deliver across India through our reliable shipping partners:
Delhivery and Bluedart

Note: Orders are not shipped or delivered on weekends or public holidays.

Shipment Delays

While we strive to deliver on time, shipments may occasionally be delayed due to:

High order volumes during festive seasons
Unavailability of the consignee
Weather conditions or transport disruptions
Third-party courier delays

In such situations, we request your patience and understanding. Please allow additional transit time for your delivery.
For assistance, feel free to reach out to us at hello@merakimerchandise.com, and our team will be happy to help track your shipment.

Non-Refundable Logistics Delays

Meraki Merchandise is not liable for delays in delivery caused by:

Courier service issues
Customs clearance
Operational disruptions beyond our control

According to our policy, refunds will not be provided for delays caused by third-party logistics or external factors.
For details, please refer to our Return & Refund Policy.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a Shipment Confirmation Email containing your tracking number(s) and courier details.
Please note:

Tracking information becomes active within 24 hours of dispatch.
You can track your order directly through the courier’s website or via the “Track Order” section on merakimerchandise.com.

Customer Support

For any shipping or delivery-related queries, please contact our support team at:
📧 hello@merakimerchandise.com

Our team will assist you promptly with updates regarding your order status, tracking, or any delivery concerns.